Legal
Privacy policy
01Who we are
24/7 Transportation Ltd ("24-seven", "we", "us") is the controller of the personal data described in this policy.
- Address: 268 Bath Road (Regus), Slough SL1 4DX, England
- Company number: 07571709
- Privacy contact: info@24-seven.co.uk
02What data we collect
| When | What we collect |
|---|---|
| You send a relay or quote request | Name, company, work email, phone number, the country your company is based in, and details of your freight (volumes, delivery areas, trailer type, dates and any message you write). |
| You apply for a driving job | Name, mobile number, email, home town or postcode, driving experience, preferred shifts, which licences and cards you hold, and any CV you upload. |
| You email or phone us | Your contact details and what you tell us. |
| We work for you | Contact details of your staff, and the names of drivers and consignees involved in a job, as needed to carry it out. |
We do not ask for special category data such as health information. Please do not include it in a CV or message. If a job needs a licence or right-to-work check, we will tell you at that stage.
03Why we use it and our legal basis
- Answering enquiries and preparing quotes. Legal basis: steps taken at your request before entering a contract, and our legitimate interest in responding to business enquiries.
- Providing our transport services. Legal basis: performance of a contract, and our legitimate interest in running safe, secure deliveries.
- Recruiting drivers. Legal basis: steps taken at your request before an employment contract, and our legitimate interest in finding suitable staff.
- Meeting legal duties, such as tax records, operator licence and drivers' hours rules. Legal basis: legal obligation.
We do not sell your data and we do not use it for automated decisions about you.
04Who we share it with
We share personal data only where needed, with:
- GoDaddy, which hosts this website and sends the website forms to us by email.
- Microsoft (Microsoft 365), which provides our email and document storage.
- Our accountants, insurers, legal advisers and bank, where needed.
- Partners in a delivery, such as the haulier who instructed us, the consignee, ferry operators and port or border authorities, only as needed for that job.
- Police or regulators, where the law requires it.
05International transfers
Some of our service providers, such as GoDaddy and Microsoft, store or process data outside the UK, including in the United States. Where this happens, we rely on UK adequacy regulations or on the UK International Data Transfer Addendum to the EU Standard Contractual Clauses to protect your data.
06How long we keep it
- Enquiries that do not lead to work: 2 years from our last contact.
- Customer and job records: 6 years after the end of the financial year they relate to, for tax and legal reasons.
- Unsuccessful job applications: 6 months after we make a decision, unless you agree that we can keep your details for future roles.
07Your rights
You have the right to:
- ask for a copy of your personal data;
- ask us to correct or delete it;
- object to, or ask us to restrict, how we use it;
- ask us to transfer it to you or another organisation, where this applies.
To use any of these rights, email us using the details in section 1. We will reply within one month.
If you are unhappy with how we handle your data, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
08Cookies and website data
This website does not use advertising or tracking cookies, and it does not show a cookie banner because it does not need one.
Fonts and all other files are served from our own website, so your browser does not connect to third-party font or advertising services.
Our hosting provider keeps short-term technical logs, such as IP addresses, to keep the site secure and working.
09Security
We protect personal data with access controls, secure email, encrypted connections (HTTPS) and limited access for staff who need it.
10Changes to this policy
We may update this policy. The date at the top shows when it last changed.